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BOOKING & STUDIO POLICIES

 

Before You Arrive

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Drift + Root Experience is designed for slowing down.
To support your experience, we ask that you arrive 5–10 minutes early to settle in before your session begins.

Late arrivals may result in a shortened session to respect the next client’s time.   

Booking Your Session

All sessions are by appointment only and must be reserved in advance.

A valid card is required to hold your appointment.
You will only be charged in accordance with the policies below.

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Cancellation Policy

Your session time is reserved exclusively for you.

We require a minimum of 24 hours’ notice for any cancellations or rescheduling.

  • Cancellations within 24 hours will be charged 50% of the session fee

  • Same-day cancellations or missed appointments will be charged 100% of the session fee

This policy allows us to honor the time and energy reserved for each client.

Late Arrival Policy

If you arrive late, your session will still end at the scheduled time.

This ensures that all clients receive the full experience they’ve reserved.

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Respect for the Space

Drift + Root Experience is a quiet, restorative environment.

  • Please silence your phone upon arrival

  • Conversations are kept minimal to maintain a calm atmosphere

Health & Wellness Considerations

Please reschedule your appointment if you are experiencing:

  • illness or fever

  • contagious conditions

  • recent injury that requires medical clearance

Your safety and well-being are always the priority.

 

Scope of Practice

Drift + Root Experience provides professional therapeutic bodywork.

  • This is a non-sexual, professional service

  • Any inappropriate behavior will result in immediate termination of the session and full charge

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Payment

Payment is due at the time of booking.

Accepted forms of payment:

  • Credit/Debit Cards

  • Digital payments (if applicable)

Packages & Memberships

All packages and memberships are:

  • non-refundable

  • non-transferable

  • valid within the specified timeframe

Consistency is encouraged to support lasting results.

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A Note on Your Experience

Each session is intentionally customized.
Your body may respond differently from visit to visit—and that is part of the process.

We create the space.
Your body does the work.

Questions

If you have any questions before your session, feel free to reach out.

We look forward to welcoming you into the studio.

Mobile massage therapist providing therapeutic bodywork
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